Due to the recent surge in BTC prices, many investors have actively participated in the cryptocurrency market. The number of registered users of our exchange continues to hit new highs, and the trading volume has also broken through historical highs. At the same time, the customer questions we receive are also increasing day by day. Here, we give investors some suggestions:
1. Please keep your trading account information properly and do not disclose your account and password to anyone to prevent account funds from being stolen. Once you find an abnormality in your account, please contact customer service as soon as possible to freeze your account.
2. For new customers, before the first deposit and withdrawal, it is best to contact our online customer service to confirm whether the deposit address and your receiving address are correct to avoid capital loss caused by incorrect information.
3. There are many technical teams in the market that provide cryptocurrency market analysis and charge guidance fees in the name of providing accurate technical guidance services. However, the strength of these so-called technical teams requires investors to keep their eyes open and not be deceived, which will lead to investment losses. Recent complaints are mainly about this item, and investors must consider it carefully!
1. Please keep your trading account information properly and do not disclose your account and password to anyone to prevent account funds from being stolen. Once you find an abnormality in your account, please contact customer service as soon as possible to freeze your account.
2. For new customers, before the first deposit and withdrawal, it is best to contact our online customer service to confirm whether the deposit address and your receiving address are correct to avoid capital loss caused by incorrect information.
3. There are many technical teams in the market that provide cryptocurrency market analysis and charge guidance fees in the name of providing accurate technical guidance services. However, the strength of these so-called technical teams requires investors to keep their eyes open and not be deceived, which will lead to investment losses. Recent complaints are mainly about this item, and investors must consider it carefully!